360Facility

Tenant Services

Improve customer satisfaction.
The tenant service module provides an intuitive, secure, web based window to your organization. By empowering your tenants to submit and review their requests you can increase their overall satisfaction and reduce calls to the office/call center. Create easy to use web portals for each location.

FEATURE BENEFIT
Self Service Requests

Tenants can enter a request over the Internet, the request is recorded, an e-mail is sent to the proper team member or group of team members.

Tenants can update and review status of active requests.

Secured Building
Document Repository

Secure, universal, efficient distribution of building manuals, security documents and other building-specific materials.
Automatic Notification
of Completion
When a request is completed, an e-mail will
automatically be sent informing the tenant of the fact
the request is completed.
Information Portal

Lower the cost of distributing information.

Easy to use web sites for the buildings, portfolios, or
customers they serve.

Automatic
Customer Surveys
Proactively give your tenants an opportunity to provide feedback in the form of a short survey. 

Schedule a free
personalized demo

847.425.3600