360Facility addresses the following business needs:

Increase Charge Backs & Justify Expenditures	Capture and record all of the opportunities to provide service to your customers. Online customer service can help you document and justify facility expenditures. Don't let activity get lost and not charged back because it was never properly documented. All tasks are coded automatically and the system will create a central invoicing/charge back report online.
Lower Response Time and Increase Accountability	Deliver the right information, to the right person, at the right time, for the lowest cost. Automatically notify the team of issues via their pagers, PDAs, or cell phones and allow them to record the exact time they complete a task (add labor, change status, add comments, and reassign) from the field with the pager, PDA, or cell phone. 360Facility time stamps every record so that you can measure response time to the second.
Improve Productivity	Though the management of both scheduled and unscheduled work, automatic assignment, tracking of response time, distribution of best practices, and wireless communication you can drastically improve the productivity of your team.
Increase Proactive Behavior	360Facility can schedule inspections, calculate the results immediately, provide universal access to the results in real time, and even suggest a course of action to correct an individual item if it is found to be deficient. You can create Facility Condition Assessment (FCA), preventive maintenance, life safety, housekeeping, security, and food safety inspections. In addition to real time inspection results, 360Facilty links work orders to the inspection so you can insure that whatever deficiencies are identified are corrected.
Improve Management Awareness	Improve visibility into the performance of your people, your contractors, and your facilities. Fewer phone calls to be answered and less time spent finding the answer. You will have access to all the activity in your area of responsibly online, all the time, with all the details. Items that are not finished will be highlighted and you can choose to be proactively "notified" via email of specific requests or when tasks are not completed in a specified time frame.
Increase Customer Satisfaction	Improvements in productivity, management awareness, response time and proactive behavior will naturally lead to an increase in customer satisfaction. In addition to the improvements in your service, you will provide your customer with a high quality self-service (enter requests, review status, inspections…) online experience 24x7.
Minimize Risk and Investment of IT Staff and Infrastructure	360Facility is delivered as an ASP solution and provided over the Internet. There is no additional hardware to buy, no software to install, and you do not need any internal IT resources to implement 360Facility. You just login on any computer and have full access to the system.