The tenant service module provides an intuitive, secure, web based window to your organization. By empowering your tenants to submit and review their requests you can increase their overall satisfaction and reduce calls to the office/call center. Create easy to use web portals for each location.

Tenant Services Fact Sheet

Feature	Benefit
Self Service Requests	Tenants can enter a request over the Internet, the request is recorded, an email is sent to the proper team member or group of team members. Tenants can update and review status of active requests.
Secured building document repository	Secured, Universal, Efficient distribution of building manuals, security documents and other building specific materials
Automatic Notification of Completion	When a request is completed, an email will automatically be sent informing the tenant of the fact the request is completed.
Information Portal	Lower the cost of distributing information. Easy to use web sites for the buildings, portfolios, or customers they serve.
Automatic Customer Surveys	Proactively give your tenants an opportunity to provide feedback in the form of a short survey.