THE 360HELPDESK
   
 
360HelpDesk
Overview
Work Management
:: Asset Management
Knowledge Base Management
Partner Management
Project Management
 

 

 

Use 360HelpDesk to manage assets:


Organize Assets/Equipment and Track Associated Costs
Compile location, cost history, PM schedules, warranties, documents, and other asset information to maximize productivity, asset life, and returns on investment. In addition to the fields provided in the base product users can create "User Defined Fields" as appropriate.

Track Asset Documentation
360HelpDesk provides the ability to store documents that are relevant to the asset. You can link directly to the manufacturer’s web site and/or the product page for that that model of asset. (Supports all document types: word processing, spreadsheets, images, postscript (PDF) documents, etc.)

Track Warranty and Purchase Information
You can track effective and expiration dates, contract information, and purchasing-related information such as date of purchase and purchase amount.

Track Lease and Service Contract Information
You can track effective and expiration dates, contract information, and purchasing-related information such as date of lease and lease amount. You can also store the actual documents as attachments at the location or asset level.

 

Track the Asset Location
Assets can be tracked by location, space/floor, or room/area. You can assign an asset to a specific employee for oversight purposes.

Track Software Inventories and Maintenance Agreements
You can track your software inventory, maintenance agreements, and purchasing-related information such as date of purchase and purchase amount. You can also store the actual documents as attachments at the location or asset level.

Schedule Preventive Maintenance Tasks
Create scheduled work orders to fulfill maintenance requirements based on schedules.

Query Schedules Across Locations and Assets
Schedules can be queried by region, location, assigned to, and asset.

Report on Maintenance Activities
Create meaningful reports that highlight areas of concern and progress.

 
         
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